COMMAND DASHBOARD
Live signal — why now: Global commerce platform hiring a head of RevOps to oversee planning, forecasting, commissions, regional operations, and GTM systems.
Executive pain hypothesis: Global GTM complexity requires consistent operating cadence, systems alignment, and cross-regional visibility.
Role mandate: Lightspeed Commerce is hiring for Head of Revenue Operations to own revenue systems, forecasting, and cross-functional operating cadence — the operational backbone connecting Sales, Marketing, and Customer Success.
Honest application risk: Likely expects extensive enterprise RevOps and team-management experience.
Role details: Location: Remote in the United States · Compensation: Not disclosed in reviewed posting

Strong executive systems and distributed-team fit; Jay has experience standardizing sales performance across regions and translating strategy into operating routines. Position as a leader who can bridge field execution, executive reporting, enablement, and automation. The strategic gap is unambiguous: Lightspeed Commerce needs an operator who builds the revenue operating system from first principles — not one who merely maintains an inherited one.

Days 1–90Q1 — FOUNDATION
Days 91–180Q2 — BUILD
Days 181–270Q3 — SCALE
Days 271–365Q4 — OPTIMIZE
Conservative

Unified pipeline visibility and a reliable forecasting cadence established; manual reporting and triage materially reduced across Lightspeed Commerce's revenue team.

Target

Automated routing, qualification, and follow-up lift speed-to-lead and conversion; forecast accuracy and cross-functional operating cadence reach maturity.

Stretch

Repeatable revenue infrastructure scales Lightspeed Commerce's go-to-market output without proportional headcount, with real-time executive visibility across the funnel.

Strategic Summary

Core Opportunity

Lightspeed Commerce is hiring for Head of Revenue Operations at a decisive moment. Global GTM complexity requires consistent operating cadence, systems alignment, and cross-regional visibility. Without dedicated ownership of the revenue operating system, that pressure compounds as the company grows.

Execution Thesis

Strong executive systems and distributed-team fit; Jay has experience standardizing sales performance across regions and translating strategy into operating routines. Position as a leader who can bridge field execution, executive reporting, enablement, and automation. That is why this application is different — and why a conversation with Lightspeed Commerce is warranted now: Jay builds the operating system from first principles. Production systems, not theory.

Production systems, not theory. Revenue captured, not demos given.